The system has been reopened as of 4:00 PM, Friday 1/5. Please be aware; some stations may still be effected by snow.
The Hubway system is back up & operational! Due to the amount of snow from the storm, some stations may be affected by drifting snow. Our field staff will continue to remove snow from "problem stations" as needed.
As always, when you return the bike, please get the green light. If you run into problems docking your bike or notice a station that may have drifted snow blocking docks, please call our call center at 1-855-948-2929 or email customerservice@thehubway.com.
Please note: due to flooding in the Seaport and near the Aquarium, several bikes have been blocked down in order to be picked up for inspection by our mechanics. If you see a biked docked at a red-lit bike, it is out of service until passing inspection. For real-time station, bike, and dock availability, download our app.
Over the next day, our field staff is also working on removing the orange snow cover docks which will be removed by the end of tomorrow.